Terms and conditions
- As a client, you are responsible for providing accurate information about your project requirements. This includes budgets, timelines, and design preferences. Timely communication and feedback are crucial to ensure the success of your project. Additionally, you agree to cooperate with our team throughout the design process. Failure to provide necessary information may lead to delays in project completion.
- All content and materials on our website, including but not limited to text, images, and graphics, are protected by intellectual property laws. SerenitySpaces retains ownership of all intellectual property rights associated with our designs and materials. You may not reproduce, distribute, or modify any of our content without prior written permission. Any designs created for you by SerenitySpaces are for your personal use and cannot be reproduced commercially without consent. Respecting our intellectual property is essential for maintaining the integrity of our brand.
- We understand that changes may occur during the design process. Clients are entitled to a specified number of revisions as outlined in the project agreement. Any changes requested beyond the agreed-upon scope may incur additional charges. We encourage open communication regarding any desired adjustments to ensure your satisfaction. Flexibility is key in achieving the best design outcome, and we aim to accommodate reasonable requests.
- Clients may cancel their project at any time, but cancellation must be communicated in writing. Depending on the stage of the project, cancellation fees may apply. If work has already commenced, the client may be responsible for costs incurred up to the cancellation date. We will provide a detailed breakdown of any fees applicable to the cancellation. Understanding this policy helps us maintain clear expectations throughout the project.
- SerenitySpaces is committed to delivering high-quality services; however, we cannot guarantee specific results. Our liability is limited to the amount paid for our services, and we are not responsible for any indirect, incidental, or consequential damages. Clients agree to indemnify SerenitySpaces from any claims arising from their use of our services. This limitation applies to the fullest extent permitted by law. By using our services, you acknowledge and accept these limitations.
- Users are granted a limited license to access and use our website for personal, non-commercial purposes. You agree not to interfere with the website's functionality or disrupt its services. Any unauthorized use of the website may result in termination of access. We reserve the right to suspend or terminate your access to our website at any time without prior notice. Maintaining a respectful and lawful approach to website use benefits everyone in the SerenitySpaces community. [email protected].
- Our website may contain links to third-party websites for your convenience. However, we do not endorse or assume any responsibility for the content or practices of these sites. Visiting linked websites is at your own risk, and we recommend reviewing their terms and privacy policies. We strive to provide valuable resources, but we cannot control the content on external sites. Your safety and security while browsing are important, so always exercise caution.
- We welcome your feedback and reviews regarding our services. Your insights help us improve and serve our clients better. By submitting feedback, you grant SerenitySpaces the right to use your comments for promotional purposes. We appreciate your contributions to our community and strive to act on constructive feedback. Positive interactions create a culture of continuous improvement, and your input is invaluable.
- SerenitySpaces shall not be liable for any failure to perform our obligations under these Terms and Conditions due to circumstances beyond our control. This includes natural disasters, acts of government, or other events that may hinder our ability to provide services. If such an event occurs, we will make reasonable efforts to notify you and resume services as soon as possible. Understanding the implications of force majeure helps manage expectations during unforeseen circumstances. Your patience and understanding are greatly appreciated.
- In the event of a dispute, we encourage clients to contact us directly to seek resolution. We believe that open communication can often lead to satisfactory solutions without the need for legal action. Should legal proceedings be necessary, disputes will be resolved through binding arbitration. Clients agree to waive their right to a jury trial in such instances. Our goal is to ensure that any disagreements are handled fairly and efficiently.